Percona Alerting issues

No Alert rule templates tab on the Alerting page

Percona Alerting option isn’t active.

1. Go to Configuration > Settings > Advanced Settings.
2. Enable Percona Alerting.

Custom alert rule templates not migrated to Percona Alerting

After upgrading from the latest PMM 2 version to PMM 3, you will find all your alert templates under Alerts > Alert templates.

If you have any templates available in the /srv/ia/templates folder, make sure to transfer them to /srv/alerting/templates as PMM 3 will look for custom templates in this location.

Unreachable external IP addresses

If you get an email or page from your system that the IP is not reachable from outside my organization, do the following:

To configure your PMM Server’s Public Address, select Configuration > Settings > Advanced Settings, and supply an address to use in your alert notifications.

Alert templates are disabled

Built-in alerts are not editable, but you can copy them and edit the copies.

If you create a custom alert rule template, you will have access to edit.